Privacy Policy — basa 88
This Privacy Policy explains how basa 88 collects, uses, stores, shares, and protects the personal data of members and visitors on the basa-88.net platform. We are committed to handling your information with transparency, integrity, and in accordance with the highest data protection standards available. Please read this document carefully to understand your privacy rights and our obligations to you.
How basa 88 Protects Your Privacy
Before detailing the full policy, the following cards summarise the six core privacy commitments that basa 88 upholds for every member on the platform. These are structural commitments, not aspirational statements.
Information We Collect
basa 88 collects personal information from members and visitors through three primary channels: information you provide directly during registration and account management, information generated automatically through your use of the platform, and information received from third-party payment and verification partners. The following categories of data may be collected:
1.1 Information You Provide Directly
- Registration data: Full legal name, date of birth, residential address (including city — Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, or Cox's Bazar), mobile phone number, and email address
- Identity verification documents: Copies of government-issued photo ID (National ID Card, passport, or driving licence) and proof of address submitted during KYC verification
- Payment information: Mobile wallet account numbers (bKash, Nagad, Rocket, Upay) and bank account identifiers used for deposit and withdrawal purposes
- Support communications: The content of messages, emails, and chat transcripts exchanged with the basa 88 support team at [email protected]
- Responsible gaming preferences: Deposit limits, session reminder settings, cooling-off periods, and self-exclusion requests recorded in your account settings
1.2 Information Collected Automatically
- Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers
- Usage data: Pages visited, game sessions played, betting activity, session duration, navigation patterns, and feature interactions within the basa 88 platform
- Transaction data: Full records of all deposits, withdrawals, game stakes, game results, bonus claims, and wagering activity associated with your account
- Cookies and similar technologies: Session cookies, persistent cookies, and similar browser-stored data as described in the Cookies section of this Policy
1.3 Information Received from Third Parties
- Payment confirmation data: Transaction status, reference numbers, and timestamps received from bKash, Nagad, Rocket, Upay, and banking partners upon processing of your deposits and withdrawals
- Identity verification data: Results of document authenticity checks and identity matching checks carried out by third-party KYC service providers engaged by basa 88
- Fraud and risk data: Risk signals and fraud indicators received from payment processors and security partners used to protect the integrity of the basa 88 platform and its members
How We Use Your Information
basa 88 uses the personal data it collects exclusively for the following defined purposes. We do not use your data for any purpose not listed in this section without first obtaining your explicit consent or disclosing the new purpose via a Policy update.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, contact details | Contractual necessity |
| Identity verification (KYC) | ID documents, date of birth, address | Legal obligation |
| Payment processing | Payment method identifiers, transaction records | Contractual necessity |
| Responsible gaming monitoring | Betting activity, session data, account preferences | Legal obligation / legitimate interest |
| Fraud detection and prevention | IP address, device data, transaction patterns | Legitimate interest |
| Customer support | Support communications, account history | Contractual necessity |
| Platform analytics and improvement | Usage data, session data (anonymised where possible) | Legitimate interest |
| Promotional communications | Contact details, game preferences | Consent (opt-in only) |
Where basa 88 relies on your consent as the legal basis for a processing activity — for example, sending you promotional offers about new games, seasonal bonuses tied to Eid or BPL season, or new platform features — you may withdraw that consent at any time by contacting [email protected] or updating your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
Sharing and Disclosure of Data
basa 88 does not sell, rent, or trade your personal data. We share personal information with third parties only in the specific, limited circumstances set out below. In all cases, third parties who receive your data are required to handle it in accordance with their own privacy and data security obligations and are not permitted to use it for any purpose beyond the one for which it was disclosed.
3.1 Payment Service Providers
To process deposits and withdrawals, basa 88 transmits necessary payment identifiers and transaction details to our payment partners, including bKash, Nagad, Rocket, and Upay. The data shared is limited strictly to what is required to complete the requested transaction. Each payment provider operates under its own privacy policy and data security framework. basa 88 does not share game activity data, browsing history, or account preferences with payment providers.
3.2 KYC and Identity Verification Partners
basa 88 engages specialist third-party identity verification service providers to carry out document authenticity checks and identity confirmation during the KYC process. These providers receive copies of the identity documents you submit. They are contractually bound to use this data only for the verification purpose and to delete or return it upon completion of the verification task.
3.3 Fraud Prevention and Security Partners
To protect the integrity of the basa 88 platform and the security of all members, we share certain technical data — including IP addresses, device fingerprints, and transaction patterns — with fraud detection and cybersecurity service providers. This data is used solely to identify and prevent fraudulent activity, money laundering, and platform abuse.
3.4 Game Technology Providers
basa 88 partners with third-party game studios and technology providers — including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt — to deliver its games library. These providers may receive anonymised or pseudonymised session and gameplay data for the purposes of game performance monitoring and fair-play auditing. Personal identifiers are not shared with game providers.
3.5 Legal and Regulatory Disclosure
basa 88 may disclose personal data to governmental, regulatory, or law enforcement authorities where required to do so by applicable law, a valid court order, or a lawful request from a competent authority. In such cases, basa 88 will disclose only the minimum data necessary to satisfy the legal requirement and will, where permitted, notify the affected member of the disclosure.
Cookies and Tracking Technologies
basa 88 uses cookies and similar browser-based technologies to enable core platform functionality, maintain your login session, remember your preferences, and gather anonymised analytics data that helps us improve the platform experience for all members. Cookies are small text files stored on your device by your browser when you visit basa-88.net.
4.1 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, anti-fraud checks | Session (deleted on browser close) |
| Functional | Remembering your language preference, display settings, and responsible gaming reminders | Up to 12 months |
| Analytics | Anonymised page view and session data used to understand how members navigate the platform and identify areas for improvement | Up to 24 months |
4.2 Managing Your Cookie Preferences
Strictly necessary cookies cannot be disabled as they are required for the basa 88 platform to function correctly. Functional and analytics cookies may be disabled through your browser settings. Most modern browsers allow you to view, manage, block, and delete cookies through their privacy or settings menus. Please note that disabling functional cookies may affect your experience on the platform — for example, your preference settings may not be retained between sessions.
basa 88 does not use third-party advertising cookies or cross-site tracking pixels. No data collected through cookies on basa-88.net is shared with advertising networks or used to serve targeted advertisements on other websites.
Data Retention and Storage
basa 88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the principal categories of data we hold:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| KYC identity documents | 5 years from date of verification | Anti-money laundering obligation |
| Transaction records | 7 years from transaction date | Financial record-keeping requirement |
| Support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Analytics and usage data | 24 months (anonymised) | Platform improvement |
| Marketing consent records | Duration of consent + 3 years | Proof of consent |
All personal data held by basa 88 is stored on secure servers. Access to personal data is restricted to authorised basa 88 personnel who require access in the course of their legitimate work duties. Access controls, audit logs, and encryption are applied to all data storage systems.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual. Where anonymisation is not technically feasible, data is securely destroyed in accordance with industry-standard data disposal procedures.
Your Privacy Rights
As a basa 88 member, you hold a set of privacy rights in relation to the personal data we hold about you. basa 88 is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights listed below, please contact our support team at [email protected] with your request. We aim to respond to all data subject requests within five (5) business days.
- Right of Access: You may request a copy of all personal data basa 88 holds about you. We will provide this in a structured, readable format. Identity verification is required before access is granted.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information directly through your account settings, or contact support for corrections requiring manual review.
- Right to Erasure: Subject to our legal retention obligations, you may request the deletion of your personal data. Where a legal or regulatory requirement prevents immediate deletion, we will inform you of the specific obligation and the earliest date at which deletion can be carried out.
- Right to Restrict Processing: In certain circumstances — for example, while you are contesting the accuracy of data we hold — you may request that we restrict the processing of your personal data to storage only, pending resolution of the dispute.
- Right to Data Portability: Where data is processed on the basis of your consent or contractual necessity and is held in a structured digital format, you may request a machine-readable export of your personal data.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of any processing that took place before the withdrawal.
- Right to Object: You may object to the processing of your personal data where basa 88 relies on legitimate interest as the legal basis, including profiling for fraud detection purposes. We will assess your objection and respond with our determination within ten (10) business days.
basa 88 will not charge a fee for handling data subject requests in ordinary circumstances. However, where requests are manifestly unfounded, repetitive, or excessive, we reserve the right to charge a reasonable administrative fee or decline the request, providing written reasons for our decision.
Data Security Measures
basa 88 takes the security of your personal data seriously and implements a layered set of technical and organisational measures designed to protect against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
- Transport Layer Security (TLS): All data transmitted between your browser or device and the basa 88 platform is encrypted using TLS 1.2 or higher with 256-bit encryption keys.
- At-Rest Encryption: Personal data stored on basa 88 servers — including account details, KYC documents, and transaction records — is encrypted at rest using industry-standard encryption algorithms.
- Access Controls: Access to personal data is restricted to authorised personnel on a strict need-to-know basis. Role-based access controls and audit logging are applied to all internal data systems.
- Two-Factor Authentication (2FA): basa 88 strongly recommends that all members enable 2FA on their accounts. Internal administrative access to member data systems also requires multi-factor authentication.
- Penetration Testing: basa 88 engages independent security specialists to conduct regular penetration testing and vulnerability assessments of the platform infrastructure.
- Incident Response: basa 88 maintains a documented data breach response plan. In the event of a security incident affecting your personal data, we will notify affected members and take all reasonable steps to mitigate harm within the shortest practicable timeframe.
While basa 88 employs robust security measures, no online platform can guarantee absolute security against all possible threats. You are also responsible for maintaining the security of your own account credentials. If you suspect that your basa 88 account has been compromised, please contact [email protected] immediately so that we can take protective action on your account.
Updates to This Policy
basa 88 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, platform features, or operational requirements. Where we make material changes to this Policy — for example, changes to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — we will notify registered members via the email address associated with their account no less than seven (7) days before the changes take effect.
For minor, non-material changes — such as typographical corrections, clarifications that do not alter the substance of the Policy, or updates to contact information — we may update the Policy without direct notification. The updated Policy will be published on this page with a revised effective date at the top of the document. It is your responsibility to review this page periodically to stay informed of our current data practices.
Your continued use of the basa 88 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you must discontinue use of the platform and may request account closure by contacting [email protected].
All previous versions of this Privacy Policy are retained internally and are available upon request. If you have questions about any changes made to this Policy, or wish to understand how a specific change affects your personal data, please contact our support team at any time.
This Privacy Policy was last reviewed and updated on 1 January 2026. The controller responsible for personal data processed in connection with the basa 88 platform is basa 88 (basa-88.net). For all privacy-related enquiries, contact: [email protected].
We Are Here to Help — 24/7
If you have any questions about how basa 88 handles your personal data, wish to submit a data subject request, or want to review our Terms and Conditions, our support team responds within two hours every day of the year.